On 18 May 2021, the FCA published a “Dear CEO Letter” addressed to e-money firms (referring presumably to e-money institutions). In the letter, the FCA expressed its concerns that many “e-money [...]
Ensuring the UK financial sector is operationally resilient is important for consumers, firms and financial markets. It ensures firms and the sector can prevent, adapt, respond to, recover and [...]
On 23 February 2021, the Financial Conduct Authority (FCA) published its guidance ‘FG21/1 Guidance for firms on the fair treatment of vulnerable customers’ in which it explained its expectations [...]